Your First Visit
At the first visit to the orthodontist, clinical records are taken to
determine the best course of treatment. This information is used to
develop a custom treatment plan for each patient. These records are also
helpful in tracking the progress of treatment as the teeth move under
Please take a minute to fill out our online forms before
your first appointment. Once you click "submit" on the health history form, the
form will be sent to our office. Please print out the facebook
authorization and bring it with you to your appointment.
The appointment when you get your appliances (braces, expanders, etc.) usually
takes about an hour. You'll then see us at regular intervals 4 to 8 weeks
apart for an adjustment, which takes 20 to 40 minutes. Our regular office hours
are Monday thru Thursday from 7:15 AM to 4:30 PM with a lunch break
between 1:00-2:00 for the Dallas office. Coppell hours are
Monday thru Thursday from 8:00-5:00 also with a lunch between
12:40-2:00. Patients are seen by appointment only. We make every effort to be
on time for our patients, and ask that you extend the same courtesy to us. If
you cannot keep an appointment, please notify us immediately. Cancel only if it
is an emergency. It is difficult to reschedule you since most appointments are
made 4 to 8 weeks in advance.
The cost of treatment depends on the severity of the patient's problem. You
will be able to discuss fees and payment options before treatment begins.
We have payment plans to suit different budgets, including a
- If full payment is made at the onset of treatment, we will offer a fee
- To fit your individual needs, financial arrangements can be made to
extend your payments over the length of treatment with no interest.
- For your convenience, we accept payment by VISA, Discover and
- In cases of serious delinquency, treatment will be discontinued,
although we will make every effort to accommodate patients with temporary
A break-down of all applicable fees will be discussed, in full, during your
initial examination. Please know that we will accommodate you in anyway we can,
that is why we tailor to you and your needs when setting up the contract. We
give you a payment option form that has two general ways of setting up your
contract, if for any reason you need to arrange the contract more in line with
your financial needs, please do not hesitate to discuss that with us.
We are currently in network with MetLife and Delta Dental
only. We will verify your benefits prior to your initial
consultation in order to provide you with your payment options. Please
keep in mind that your insurance estimate is not a guarantee of payment.
When services are complete and a claim is received for payment, your insurance
company will calculate its payment based on your current eligibility,
amount remaining in your lifetime maximum and any deductible
We would like to inform you ahead of time that we do not submit
insurance other than to MetLife or Delta Dental. It is very important
that you check with your insurance company before starting treatment to see if
your personal plan covers orthodontics. If your plan will cover orthodontics,
then we will supply you with the form you need to submit to the insurance
It is your responsibility to let us know before treatment is started
that you will need a claim form. We have noticed that some insurance
companies need a claim form per visit. If this is the case for your insurance
company, we will need to know this ahead of time, also.
We will try our best to accommodate you with any insurance needs possible.
If you have any questions, please call our office and speak with Jessica
Scifres, our Insurance Coordinator in the Dallas office or Michele Trevino in
the Coppell office.